We never, never sell your information. Any discussion we have is in complete confidence and never divulged to anybody.
During the course of any of the therapy programmes offered by Northwood Holistic Healing, your therapist will ask that you provide relevant personal details and information relating to your background, health, lifestyle, etc. (hereafter referred to as “Information”), including but not limited to:
- Your full name, physical address, email address, phone number, date of birth, etc.
- Your health history, including surgeries, prescriptions, therapies, past issues, etc.
This Information will be gathered from you via in-person or online interviews, questionnaires, evaluations, intake documents, phone, email, mail, video conferences, etc., and used to:
- Help assess your personal needs.
- Make recommendations for dietary changes, lifestyle modifications and nutritional supplements to support your specific needs and goals.
To ensure the maximum benefit of Nutritional Therapy, it is important that your Information is accurate and up-to-date. If you notice any changes to your health, begin taking new prescriptions, etc., please notify your NTC as soon as possible. It is also your right as a client to access, update, or delete your records at any time. To do so, simply notify your NTC in writing.
In order to comply with insurances requests, your therapist will retain your Information for the length of time you are a client and for up to 10 years after that. After this your therapist will take reasonable steps to dispose of your Information in a secure fashion. The majority of the information regarding your health will be kept on paper (except for those details you would send electronically), so to avoid any hacking issues.
Your therapist will take all reasonable steps to protect your Information from unauthorised access, use, or disclosure by using strong passwords, up-to-date software on all devices, and locking file cabinets for physical documents.